Help Center

Welcome to our Help Center! We are committed to providing you with a quality shopping experience. If you have any questions or need assistance, please refer to the information below or contact our customer service team.

1. Orders

Placing an Order: Select your product and follow the steps to complete your purchase.

Order Status: Log in to your account to view your order status.

Modify or Cancel Orders: If you need to make changes or cancel your order, please contact our customer service as soon as possible.

2. Shipping Information

Shipping Time: We will process your order as soon as possible. Delivery times may vary depending on your location and shipping method.

Track Your Order: After your order is shipped, you will receive tracking information.

3. Return & Exchange Policy

If there are any issues with the product you received, please contact us within the specified time for return or exchange assistance.

4. Payment Methods

We accept multiple payment methods, including credit cards and third-party payment platforms.

5. Customer Support

If you have any questions, feel free to reach out via email service@smarttechhk.com, or live chat. We will assist you as soon as possible.